Question 1

What training has the practitioner had?

Accepted Answer

When selecting an acupuncturist or therapist, it is crucial to choose a practitioner registered with a recognized regulatory body. This ensures they are properly qualified, insured, and adhere to strict professional standards. 
Be cautious of practitioners who claim to be acupuncturists without having completed formal training at a recognized UK institution, a doctorate-level program, or equivalent training at a reputable university in the UK, China or other countries.

Acupuncture is offered by various healthcare professionals, including doctors, nurses, midwives, physiotherapists, chiropractors, and massage therapists. However, the depth of knowledge in meridian theory, needling techniques, and the extensive hours of study and clinical observation set Traditional Chinese Medicine (TCM) acupuncturists differ greatly and so to will the approach they utilise, and the results given.
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Our practitioner has completed rigorous training, including three years of full-time study in Traditional Chinese Medicine, Acupuncture, and biomedical sciences at Lincoln University. 
As a member of a regulatory body, they uphold the highest standards of education, ethics, and practice, ensuring the health and safety of all patients.

They are a current me mber of the Association of Acupuncture Clinicians (AAC), the British Acupuncture Federation (BAF), and the Acupuncture Regulatory Association. 
In the past, they have also been affiliated with the Federation of Holistic Therapists (FHT), the British Acupuncture Council (BAcC), and the Complementary Therapists Association (CThA).

Our practitioner holds a BSc(Hons) Degree in Traditional Chinese Medicine and Acupuncture, additionally she holds multiple qualifications from years of training in multiple modalities. Currently she holds Diploma’s in:
·       Level 5 - medical phlebotomy and Testing
·       Level 4 - manual lymphatic drainage massage
·       Level 4 - oncology massage, reflexology
·       Level 4 - micro-needling & Dermarolling
·       Level 4 - remedial massage with TuiNa
·       Level 3 - Complementary Therapies
·       Level 3 - derma-pen
·       Level 3 - derma rolling
·       Level 3 - hydra-serum injection pen
·       Level 3 - Swedish body massage
·       Level 3 - hot and cold stone massage
·       Level 3 - aromatherapy
·       Level 3 - Reiki master
·       Leve 2 - Hopi ear candling

She also holds certification in 
·       Tendon Healing Acupuncture
·       Cosmetic Acupuncture
·       Master Tung Acupuncture
·       Nogier’s Auriculotherapy
·       plum blossom hammer therapy
·       moxibustion therapy
·       cupping therapy
·       guasha therapy
·       heat lamp therapy
·       Cosmeceuticals and vitamins
·       the balance procedure
·       mycology nutrition and supplementation
·       MASCED PRO Melanoma & Skin Cancer Early Detection Training Programme

Our practitioner is committed to excellence, they engage in annual Continuing Professional Development (CPD) training to enhance existing skills, stay updated on the latest advancements and research, learning new techniques, and ensuring the highest standard of care for all the patients at Point’z of Interest Therapie’z.

Question 2

Is Treatment safe?

Accepted Answer

When performed by trained professionals, treatment is generally safe. However, as your body rebalances, you may experience some mild and temporary reactions, including:
For facial cosmetic procedures, potential after-effects include:
 • Temporary localized bruising or redness, which may last up to two weeks or more.
 • Due to the delicate facial vasculature, particularly around the eyes, capillary bleeding may occur, potentially leading to visible bruising. In some cases, bruising is unavoidable to      achieve optimal results in these sensitive areas.
 • Patients with a history of herpes simplex (cold sores) or keloid      scarring may experience flare-ups. Though rare, infection is also a possibility.

For  other treatments, potential after-effects may include:
 • Pain, skin sensitivity, tightness, itching, or altered skin sensation.
 • Increased susceptibility to sunburn following treatment.
 • Severe bruising, bleeding, redness, or lymphatic leakage in the  treated area.
 • Swelling, bumps, and inflammation.
 • Rashes, darker patches, or altered skin pigmentation.
 • Nausea.
 • Minor muscular aching or soreness.
 • Short-lived flu-like symptoms.
 • Dizziness or light-headedness.
 • Changes in usual toilet habits, energy levels, or appetite.
 • Emotional or psychological changes.
 • Alterations in sleep patterns.
These reactions are usually temporary and should resolve within a few days to a few weeks. However, if you have any concerns or experience severe symptoms, please contact your practitioner. 
For specific treatments please check out their individual pages for more information.

Severe complications are rare but possible. Although uncommon, serious side effects may include:
 • Perforation of internal organs.
 • Pneumothorax (collapsed lung).
 • Kidney or liver damage.
 • Syncope (fainting).
 • Needle shock.
 • Allergic reactions.
 • Permanent scarring.
 • Muscle, nerve, or tendon damage.
 • Skin infections.
 • Significant changes in blood pressure, blood glucose levels, or heart rate.
These depend greatly on the treatment being provided, if you experience bleeding, severe swelling lasting over 12 hours, or if symptoms do not improve within 48 hours, particularly if accompanied by flu-like symptoms or swelling, please contact your practitioner immediately.

In countries like the UK, where acupuncture and similar treatments are better regulated, severe complications are rarer, but with the unregulated nature of the holistic, alternative, complementary and beauty industries complications still do arise.

Question 3

What are the Contra-indications? Are there reasons I can’t have treatment?

Accepted Answer

While most therapies are generally safe when performed by trained professionals, certain medical conditions may limit or prevent treatment. These include: 
 • Recent plane rides, air travel or long rail or road journeys: Treatment may be limited, restricted or refused if there is any increased risk of DVT as therapies that move blood can also move blood clots creating embolisms. Your individual risk factors will be discussed at the appointment and any long travel journeys will require to be updated. 
 • Blood Pressure Issues: Treatment may be limited or refused. High blood pressure may require adjustments, while low blood pressure, especially in cases like POTS syndrome or anaemia, may lead to treatment refusal for safety reasons.
 • Bleeding and Blood Disorders: Conditions such as current thrombosis, embolism, DVT, or haemophilia will result in treatment refusal. If your INR is unstable, treatment will also be refused. Adaptations may be necessary if you have a history of haemorrhagic disorders, DVT, or are on blood-thinning medications.
 • Uncontrolled Epilepsy or seizure disorders: Treatment may be limited or refused. Electrical stimulation is prohibited, and certain massage techniques and oils may need to be adapted.
 •  Diabetes: Insulin-dependent patients may have limited treatment options, as treatment can affect insulin levels, necessitating close monitoring before and after sessions.
 • Severe Bruising: Treatment may be limited or refused in areas with current bruises, particularly if the bruising indicates deeper bleeding or if the risk of recurrence is high.
 • Inflammation: Treatment may be limited during active inflammation or inflammatory flare-ups.
 • Cuts and Abrasions: Open wounds, poor skin healing, or a history of MRSA may lead to limited or refused treatment.
 • Recent Operations: Treatment may be limited or refused, especially if surgery was performed within the past month, depending on the type and location of the procedure.
 • Fractures and Sprains: Treatment will be adapted to avoid injured sites.
 • Osteoporosis and Brittle Bones: Depending on the severity, treatment may be limited or refused, with careful adaptation necessary.
 • Acute Infectious Diseases: Conditions like viral hepatitis, viral meningitis, chickenpox, tuberculosis, conjunctivitis, and COVID-19 will result in treatment refusal.
 • Infectious Skin Diseases: Conditions such as impetigo, shingles, herpes simplex, ringworm, scabies, MRSA, warts, and verrucae will lead to treatment refusal.
 • Skin Disorders: Conditions like psoriasis, eczema, dermatitis, acne vulgaris, vitiligo, rosacea, and chloasma may require treatment limitations or refusal. Treatment will not be performed over affected areas and may be conducted over clothing or with a towel to protect the skin.
 • Pregnancy: Treatment may be refused during the first trimester and limited during the second and third trimesters. For example, no massage is allowed on the lower torso in the first five months, while in the final trimester, massage is permitted with specific precautions.
 • Active Cancer or ongoing oncology treatment: Treatment around tumour sites is never performed, but massage may support the treatment process and ease chemotherapy side effects.
Please inform the practitioner of any of these conditions at the time of booking. If one treatment is unsuitable, alternative options may be available. If no treatment is possible, the reasons will be clearly explained, and appropriate advice will be provided.

While therapies can be beneficial, they are not a solution for every healthcare problem. Both Western and Oriental medicine have their strengths and limitations, which is why they are often used together in modern practice. 
Acute, life-threatening conditions are best handled by Western medical professionals, while chronic conditions that have not responded to medication or surgery may benefit from therapies like acupuncture, often under the guidance of your GP.

Question 4

Should I do anything before treatment?

Accepted Answer

To ensure the best possible results from your treatment, please follow these guidelines:
 • Avoid drinking coffee or having a large meal immediately before your session, as this can affect diagnosis. 
 • Reduce caffeine intake and avoid alcohol, energy drinks, or recreational drugs for 12 hours before your treatment.
 • Please tie up long hair or bring a hair tie with you to the appointment. 
 • Please wear the appropriate clothing and turn up on time to your appointment.

Before Specific Treatments

Acupuncture Treatments:
 • Refrain from smoking just before your treatment, as it may interfere with tongue diagnosis. 
 • do not brush your tongue within 24 hours of your appointment, as this may affect the tongue diagnosis. 
 • Ensure you have a substantial meal prior to your treatment to support your body during the session 
 • Avoid using Vitamin C, NSAIDs, and aspirin or blood-thinning medications for at least three days before your appointment, if possible.

Ear-Based Treatments: 
 • Remove any piercings or jewellery that could interfere with the procedure.

Cosmetic Treatments:
 • Please remove any makeup prior to your treatment.
 • Avoid using retinol, exfoliants, AHA/BHA acids, Vitamin C, Vitamin A, NSAIDs, and aspirin or blood-thinning medications for at least five days before your appointment, if possible.
 • Cleanse your skin thoroughly twice a day for 48 hours prior to the appointment. 
 • If required, attend an appointment for a numbing agent patch test one week before your session. Then, apply the agent one hour before your treatment as instructed.

By following these guidelines, you can help optimize the effectiveness of your treatment and ensure a more comfortable experience.

please also check out the specific requirements on the individual treatment pages.

Question 5

Can I take prescription medication at the same time?

Accepted Answer

Yes you can continue any prescribed medication while having massage or acupuncture treatments and does not mean that you are to stop taking medicine which has been prescribed to you by your GP / doctor. 
You will be requested to inform the practitioner of all medications you are taking and how long you have been taking them for as this will help enhance their treatment plan for you.

Some patients visit acupuncturists because they want an alternative to taking prescription medications and some because they would like to avoid some of the side effects which some of the medications may produce. It is always advised that withdrawal or reduction in any dosage of prescribed medication is discussed with your GP or prescribing doctor prior to making any decisions or actions to do so.
Do not just stop taking prescribed medication without support or medical advice.

Question 6

Can I bring someone with me?

Accepted Answer

Yes, we fully appreciate that there may be instances when you would prefer a chaperone or friend to be present for your treatment; if you consent to them being present during treatment and hearing your personal information during consultation and treatment; this is fine with the practitioner. We do however ask them to be mindful that the practitioner is treating you as the patient and will focus on yourself, this is your time to relax and destress.
In addition, we can accommodate well-behaved children in the clinic if they are safe to be left unattended while you are being treated; please discuss this prior to treatment with the practitioner.

Question 7

What Clothes do I wear?

Accepted Answer

For acupuncture 
 • You will need to Wear loose fitting clothing to expose areas for treatment, such as shoulders, thighs, or knees, this would be necessary to treat these areas. 
 • You will not be asked to take off any clothes unless it is to expose a small area for needling.
 • Most needles are inserted into points between the hands and elbows or toes and lower thighs. They may be inserted into other areas such as the torso, but you will be advised of this after Consultation on the day.

for massage therapie'z
 • With shoulder or back massage removal of upper clothing and loosening of waistband/belts would be required.
 • For any full body massages, we request clothing remove to underwear, the bra is requested to remain on and the practitioner will move the straps as required.
 • Where treatments are applied over clothing it is not recommended to wear thicker fabrics such as denim which restricts body movement. Leggings, joggers skirts or shorts are advised. Equally no really thick jumpers or long sleeved shirts that may be difficult to remove. 
 • please tie back longer hair.

PLEASE BE AWARE  - a lot of the oils and waxes utilised MAY STAIN CLOTHING and require to be kept on the skin - wearing brand new light coloured clothing is not advised. we reccomend comfortable older clothing you dont mind getting oils on.

Question 8

Do you use animal products?

Accepted Answer

The only animal product we use in the clinic is beeswax or honey which are utilized in herb based. All the other products used here are of plant origin. They are either leaves, bark, root or fruit which have been dried and are ready for use.
We do not use any other animal products or condone the use of animal products such as Tiger bone, Rhino Horn or Bear Bile. We do not offer Traditional Chinese Herbal Medicine or any other oriental Herbal Medicine or homeopathy. This clinic offers Aromatherapy products instead.

Question 9

What if I need to change or cancel my appointment?

Accepted Answer

We understand that life can be unpredictable, and sometimes plans change. At Point’z of Interest Therapie’z, we strive to accommodate your needs as best as possible. 
However, to ensure fairness and efficiency for all patients, we have established the following cancellation policy:

If you need to change or cancel your appointment, we kindly ask that you provide a minimum of 24 hours' notice. This allows us to adjust your appointment to better fit your schedule as well as the practitioner’s. We will do our utmost to accommodate your request.
Cancellations or changes must be communicated in writing. You may do this via:
 • Text message
 • Email
 • Social media inbox (Facebook, Instagram, etc.)

Late Cancellations
Cancellations made with less than 24 hours' notice will incur a fee equivalent to 50% of the total service cost. This is because short-notice cancellations make it difficult for us to fill the vacant slot, impacting both our schedule and other clients who may have needed that time.

No-Show Policy
If you fail to attend a scheduled appointment without any prior notification (a "no-show"), you will be charged 100% of the service fee. This fee must be paid in full before you can book any future appointments with us.

Repeated Cancellations and No-Shows
Please note that repeated violations of our cancellation policy may result in the suspension of your ability to schedule further appointments with Point’z of Interest Therapie’z.
Thank you for your understanding and cooperation. We are committed to providing the best possible service, and your adherence to this policy helps us achieve that goal for all our clients. If you have any questions or concerns, please don’t hesitate to reach out.

Question 10

How do I find Point'z of Interest and do you have parking available?

Accepted Answer

Finding Point'z of Interest Therapie-z is easy and convenient! We're located right on the main road of Dersingham, directly opposite the bus stop, making public transportation a breeze for those coming by bus.

For those driving, our Postcode is PE316JZ. what3words - grapes.hops.imprints. we are located 40a Lynn Road, Dersingham, Norfolk. 
We do offer parking – there's a small gravel car park specifically for our clients. However, since space is limited, we advise you not to arrive too early to ensure availability.

Our location and amenities are designed to make your visit as  accessible as possible, however please be aware it may not be ameniable to those in wheelchairs. please contact us prior to booking to discuss this further.